Green and brown wrap

If you wish to cancel/return your order you must tell us within 14 days (from the day after the day you receive the goods), and you then have 14 days to return the items. For hygiene reasons, earrings cannot be returned or exchanged unless faulty. Customers are liable for the cost of return postage. Please note, we are only responsible for the item once we have received it back, so please obtain a free Proof of Postage receipt from the Post Office, as items lost by them will not be considered returned.

 UK orders are sent using Royal Mail Tracked 48, which takes 2-3 working days, but we are unable to control their delivery times, due to strike dates etc.  We always retain Proof of Postage. My Festival Beads doesn't offer international delivery.